If your automobile insurance provider is 21st Century Auto Insurance and you were recently in a car accident, you can get started filing your claim either by phone or online. Both services are available at all times, allowing you the peace of mind of having started your claim immediately. If you choose to report to 21st Century Auto Insurance by phone, you will be asked questions by a customer service representative to determine what happened.
Filing Your Claim Online
If you choose to use the 21st Century Auto Insurance website to file a claim, you will be asked various questions about the accident. The first questions will try to determine whether anyone was injured or killed, whether there was property damage, and what type of accident it was. Once you fill out the details about the car accident, you will be prompted for your contact information and insurance policy number so that a claims representative can contact you.
What Happens After You File
Once 21st Century Auto Insurance has all the information pertaining to the car accident, an effort will be made to get you on the road again. If you have rental car coverage on your policy, the representative will help you rent a vehicle. You can then either drive your damaged car to an inspection location, or have it towed to one if it is not drivable. Once your vehicle is at the 21st Century Auto Insurance inspection center, you will receive an estimate for how much your car will cost to fix at the repair shop that you choose. If it is decided that your car is a total loss, it will be moved to a storage location while it is determined how much money you will receive for it.
Determining Liability in a Multiple-Vehicle Accident
If you collided with another vehicle, you can expect to get a call from a claims representative shortly after you file your claim. You and the other driver will provide 21st Century Auto Insurance with official statements, and police reports will be furnished to the insurance provider, as well. This will help determine whether you were at-fault and will have to pay a deductible, or if the other driver was at-fault and needs to get their insurance provider to pay for the damage.
Getting Legal Help
The process of filing a claim with 21st Century Auto Insurance may seem simple, but it can get complicated if the other driver does not comply with the process. Your insurance company may also offer you far less than your car's worth if it is totaled. If you need assistance solving a problem related to an accident, it makes sense to find a lawyer.
